All the components of this rack are up to the task of supporting a considerable amount of weight, and I am not at all concerned about it crashing down. I screwed the hooks into the center of a conveniently placed ceiling joist, and even though I used slightly shorter hooks than the ones provided I’m sure they won’t bend or pull out.I fiddled with it for quite a while but never did get the long side level; the short side is fine. I’m considering replacing the chains with sturdy cables with turnbuckle adjustments so I can make it perfectly level, but in the meantime it works just fine.The rack arrived well packed and double boxed. The nickel finish was protected by plastic wrap secured with hook and loop fasteners. The center grid was slightly warped, but that is absolutely not an issue after you start hanging pans on it.It came with just enough hooks to hang everything I wanted to, but I’ll be getting a few more. I’m learning that there’s an art to hanging pots so you don’t end up with a kitchen version of wind chimes.This rack cost more than another highly rated one, but I think it’s fairly priced for its quality. It’s not quite as impressive as a $600 model I saw, but it looks good and gets the job done.